Privacy Policy

A legal disclaimer

Effective Date: January 1, 2026

At Magnolia Group, accessible from www.magnoliagroupla.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Magnolia Group and how we use it.

Information We Collect

When you visit our website, contact us through our forms, or schedule a consultation, we may collect the following information:

Personal Information: Name, email address, phone number, and mailing address
Property Information: Details about properties you're interested in buying or selling
Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data

How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain our real estate services
To respond to your inquiries and schedule consultations
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal obligations

Like most websites, Magnolia Group uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, though some features of our site may not function properly.

Third-Party Services

We use third-party services to enhance our website functionality:

Calendly: For appointment scheduling
Google Analytics: For website traffic analysis
Flodesk: For email marketing (if applicable)
Google Reviews: For displaying customer testimonials

These third parties have their own privacy policies governing how they use your information.

SMS / Text Messaging

Magnolia Group is the real estate business of Michelle Crochet, operated through Crochet Real Estate Inc. If you opt in to receive text messages from us, we will use your mobile number to contact you about your real estate inquiries and services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers (such as our texting platform) only as needed to deliver messages to you.

We do not sell phone numbers. Data will not be sold or shared with third parties for marketing or promotional purposes.

SMS Terms and Conditions

1. We use SMS to respond to your real estate inquiries, confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at mc@magnoliagroupla.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://www.magnoliagroupla.com/privacy-policy

Your Rights You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. Magnolia Group does not sell personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

If you have any questions about this Privacy Policy, please contact us:

Michelle Crochet
Magnolia Group
Email: mc@magnoliagroupla.com
Phone: (818) 688-2062
Address: 303 N Glenoaks Blvd Ste 200, Burbank, CA 91502